Close icon

Login

Don't have an account?

A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Close icon

Shipping, Cancellation & Refund Policy

1. Shipping and Delivery Information

VIDHYOU is committed to providing timely and secure delivery of our products to our valued customers. Please review the following information regarding our delivery policy

2. Processing Time

Orders are typically processed within 1 business day (on weekdays) and 2-3 business days (on weekends and public holidays) after payment and confirmation. This processing time may vary based on the product or service purchased. Any exceptions to this processing time may or may not be communicated during the ordering process.

3. Shipping Methods and Providers

We provide standard shipping across India. Shipping costs and estimated delivery times may be displayed based on your shipping location.

4. Shipping Costs

Shipping costs are calculated based on the weight of the product and the destination address. These costs will be clearly presented to you during the checkout process. Please note that any additional customs duties or taxes imposed by the destination country are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery and estimate the expected delivery date. You may also receive the update on WhatsApp on the number mentioned during the checkout process.

6. Delivery Timeframe

  • Minimum Delivery Time: 3 business days from the date of shipping.
  • Maximum Delivery Time: 7-10 business days from the date of shipping.
  • The minimum delivery time and maximum delivery time will vary depending on the shipping location.
  • While we strive to deliver your order promptly, unforeseen circumstances such as weather conditions or other external factors may impact delivery times. In such cases, VIDHYOU will make every effort to keep you informed and minimise any inconvenience caused.

7. Delivery Confirmation

Upon successful delivery of your order, a confirmation email will be sent to the provided email address. If you have concerns about the delivery status or did not receive a confirmation, please contact our customer support team at admin@vidhyou.com.

8. Undeliverable Packages

If a package is deemed undeliverable due to incorrect address information provided by the customer, additional shipping charges may apply for reshipment. Please ensure that your shipping address is accurate and complete.

9. Contact Information

For any questions or concerns related to our delivery policy, please contact us at admin@vidhyou.com.